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Frequently Asked Questions
Our FAQ section is designed to help customers make informed decisions by answering the most common questions about our security systems and services. Whether you're unsure about which alarm system suits your needs, how remote CCTV works, or what SSAIB approval means, our FAQs provide clear, detailed answers to guide you.
By addressing concerns upfront, we make the process of choosing the right security solution easier, faster, and more transparent. If you can’t find what you’re looking for, our team is always ready to help!
Are your security systems monitored 24/7?
Yes they are monitored by a 3rd party company called southern and northern monitoring services
How do I know which alarm system is right for me?
Choosing the right alarm system depends on your property type, security needs, and lifestyle. For homes, a standard intruder alarm with remote control might be ideal, while businesses may need CCTV integration, access control, or 24/7 monitoring. If you travel often, a smart alarm with mobile app control allows you to monitor security from anywhere. Our team at ALARMIFY is happy to assess your property and recommend the best solution based on your specific needs
What type of security systems do you offer?
We use Texecom as our Choice of alarm system. They are one of the leading intruder alarm manufactures in the UK
Will there be any disruption to my home or business during installation?
We aim to keep disruption to a minimum during installation. Our team works efficiently and professionally to ensure your security system is installed quickly and with as little impact as possible. Most installations require no major modifications to your property, and any necessary drilling or wiring is done neatly and tidily. For wireless systems, installation is even faster and less invasive. Our engineers will discuss the process with you beforehand to make sure everything runs smoothly
What happens when my alarm goes off?
When your alarm goes off, it triggers a loud siren to deter intruders and sends an alert to your phone. If monitored, our team will assess the situation and take action, such as notifying keyholders or emergency services.
Is there a monthly fee for monitoring services?
Yes, our monitoring services start from £20 per month, providing 24/7 protection and rapid response. This ensures your alarm is always monitored, giving you peace of mind whether you're home or away.
Do you provide regular maintenance checks?
Yes, we provide two maintenance checks per year—one remote check from our office and one in-person visit every six months. This ensures your system stays fully functional and reliable at all times.
Do you offer warranties or guarantees on your products?
Yes, we offer a two-year warranty on our products for just £125. This warranty covers any potential faults or issues, giving you peace of mind knowing your system is protected.
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